Latest Media

Warning! Third-party cookies must be enabled to view SlideShare presentations. ×

Having trouble?

Simon Mainwaring at First Data's Leadership Summit 2012

First Data Corp. video

Simon Mainwaring at First Data's Leadership Summit 2012

First Data Corp. video

Wall St. Confidential: Cramer Questions Fishy First Data...

First Data Corp. video

First Data: Beyond the Transaction


Frank Bisignano, Chief Executive Officer
Frank Bisignano was appointed chief executive officer and a member of the Board of Directors of First Data Corporation on April 29, 2013. Prior to joining First Data, Frank Bisignano was the co-chief operating officer and CEO of Mortgage Banking at JPMorgan Chase. He served on the firm's Operating Committee, the most senior governing body, and the firm's Executive Committee.

Chase is one of the largest providers of banking, lending, treasury, wealth management and investment services. Chase serves 50 million customers, including consumers, small businesses, mid-size companies, corporations, financial institutions, nonprofits and governments. The Mortgage Banking business originates more than $155 billion in home loans annually and is the third-largest servicer, with $1.1 trillion of mortgages.

As co-chief operating officer, Bisignano's responsibilities included overseeing global technology, real estate, operations, procurement, compliance, regulatory control and oversight, resiliency, security and safety, and general services for all of JPMorgan Chase's businesses in more than 60 countries.

During the housing crisis, Bisignano had the additional responsibility of serving as CEO of Mortgage Banking, leading a business that originates more than $155 billion in home loans annually and is the third-largest servicer, with $1.1 trillion of mortgages. Under Bisignano’s leadership, the unit rose to become the second largest originator of mortgages globally and both revenues and customer satisfaction improved dramatically.

In 2012, Mortgage Banking reported net income of $3.3 billion, compared with a net loss of $2.1 billion in 2011 and JPMorgan Chase saw significant improvement in satisfaction among customers buying homes or refinancing, according to J.D. Power and Associates. Under Bisignano’s leadership, JPMorgan Chase moved up in the rankings to become the top large bank in both mortgage originations and mortgage servicing (fourth in Mortgage Servicing, July 2012 and fourth in Mortgage Originations, November 2012). He also was one of the chief architects of the 2012 $25 billion mortgage settlement that helped get the housing market back on track.

Prior to joining JPMorgan Chase in 2005, Bisignano was the chief executive officer for Citigroup's Global Transactions Services business and a member of Citigroup's Management Committee. Under his leadership (from 2002–2005), Global Transaction Services' revenue grew to $6 billion from $4 billion annually. Bisignano was also the chief administrative officer for Citigroup's Corporate and Investment Bank, a senior executive vice president and Citigroup's firm-wide deputy head of technology and operations. He held this post during the 9/11 crisis and is credited with creating and executing Citigroup's successful business continuity plan, which involved relocating 16,000 employees displaced by the loss of 1.3 million square feet when the 7 World Trade Center building was destroyed.

At Smith Barney, Bisignano helped lead and integrate the firm’s series of strategic acquisitions that led to the formation of Citigroup. Prior to his career at Citi, Bisignano worked at First Fidelity Bank from 1990-1994. During that company's turnaround, he was an executive vice president overseeing technology and operations, and later served as chief consumer lending officer.

Born and raised in Brooklyn, New York, Bisignano serves on the boards of PENCIL and the National September 11 Memorial and Museum. He serves on the Board of Trustees of Continuum Health Partners. He is also a trustee for the Battery Conservancy and St. Patrick’s Cathedral. He was previously vice chairman of the Options Clearing Corporation and a board member for the Depository Trust and Clearing Corporation, the Alliance for Downtown New York and the Lower Manhattan Cultural Council.

He is married with three children.
Peter Boucher, Executive Vice President, Human Resources
Peter Boucher serves as executive vice president of human resources for First Data. In this role, he oversees the company's global human resources functions, including staffing, compensation, benefits, leadership development and HR technology.
Boucher has a long tenure of serving in human resources leadership positions. Prior to joining First Data, he was senior vice president of human resources for Janus Capital Group in Denver. Boucher also has held senior human resources positions with Citigroup, Inc., AlliedSignal, Inc., Honeywell, Inc., CS First Boston Corp., Philip Morris Companies, Inc. and Pepsico, Inc.
He serves on the advisory board for the Denver Mayor's Office of Workforce Development, which builds partnerships between businesses, employees and government agencies. Boucher has a master's degree in education administration, planning and social policy from Harvard University and a bachelor's degree in American History from Middlebury College.
Ray Winborne, Chief Financial Officer
Ray Winborne is chief financial officer at First Data. In this role, he is responsible for all aspects of the company’s global financial operations.
He was promoted to the position in May 2010, having previously served as controller, where he was responsible for treasury functions and all corporate accounting activities including shared services, SEC and regulatory financial reporting.
Winborne began his career with PricewaterhouseCoopers and was later named corporate controller and chief accounting officer at two Fortune 200 companies – BellSouth Corporation and Delta Air Lines. He joined First Data in Oct. 2009.
Winborne holds a bachelor’s degree in business administration from Troy University and is a Certified Public Accountant (CPA).

News & Analysis

You may also be interested in: